Master Lift NYC Garage Door Services Guarantee Policy
Master Lift NYC is committed to providing exceptional garage door services and customer satisfaction. This Guarantee Policy outlines our commitment to quality workmanship and customer care.
Parts and Labor Warranty
- Parts: All parts installed by Master Lift NYC are warranted against defects in materials and workmanship for a period of [specify number] years from the date of installation.
- Labor: Our workmanship is guaranteed for a period of 2 years from the date of service. If any issues arise due to our labor within this period, we will rectify them at no additional charge.
Service Call Guarantee
- Satisfaction Guarantee: We strive to resolve all garage door issues on the first visit. If we are unable to complete the repair or service during the initial visit, we will return at no additional charge to finish the job.
- Emergency Service Guarantee: For emergency service calls, we guarantee a response as fast as possible from the time of your call.
Exclusion
- This guarantee does not cover damages caused by accidents, misuse, neglect, or acts of God.
- Normal wear and tear is not covered under this warranty.
How to Make a Claim
To initiate a warranty claim, please contact our customer service department at 718-7910585 or Masterliftnyc@gmail.com within the same day of discovering the issue. You will need to provide proof of purchase and a detailed description of the problem.
Limitations of Liability
Master Lift NYC’s liability under this guarantee is limited to the repair or replacement of defective parts or labor. We are not responsible for any indirect, incidental, or consequential damages.
By choosing Master Lift NYC, you can be confident in the quality of our services and our dedication to your satisfaction.
Note: It is recommended to consult with an attorney to ensure that this guarantee policy complies with all applicable laws and regulations in New York City.
Thank you for your business
